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Marketing and Outsourcing Combination |
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| :: Bio-Technology BPO |
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Its time to think about Biotech and bioinformatics offshore outsourcing as it is booming in countries formerly known for low-skilled workers handling customer service calls. Today, that Indian voice on the other end of the line may just as easily be updating an IT manager about biotech database development as helping a consumer understand their credit card statement. For better or for worse, the trend appears to be gaining momentum. “Of 27 organizations now offering life sciences IT services in India, 22 have been established since 2000.
And don't think that India is the only country growing up fast. India’s Hyderabad, where the government has provided land for biotech parks, may be called “Genome Valley,” but China, Singapore, and Taiwan are also nurturing biotechnology at home, and increasing their efforts to entice U.S. and European companies to set-up shop locally or outsource their jobs overseas. Tiny Taiwan for example, just barely bigger than Maryland, boasts about 250 biotech companies and 95 institutions engaged in life science research. |
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| COST SAVINGS: |
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As with industries ranging from financial services to software development, life science companies were initially drawn to Asia and India for the cost-savings. “Scientists are cheaper there,” says Yu. |
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| GOVERNMENT INCENTIVES: |
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Government incentives and reduced regulation also play a role in attracting jobs. These countries’ governments recognize the benefits they gain from an influx of foreign investment, and devote considerable resources to making themselves even more attractive. There are matching grants and low interest loans, whole packages of incentives, for the local company as well as the overseas partner, in addition to government-backed biotech parks in Hyderabad, there are biotech friendly policies in other large cities Bangalore., Mumbai and quite a few others |
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| RETURNEES: |
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Biotech growth overseas is not only being driven by government incentives and a lust for savings, but also by an increasing flood of returnees – scientists who are trained in the U.S. or Europe, perhaps worked in industry, and then return home. many U.S. companies express concerns that workers in India won't understand U.S. cultural issues and needs, many people working in India have extensive experience in the U.S. “.
Asian and Indian scientists appear to be returning home (or staying there in the first place) in part because fewer U.S. employment visas have been available for foreign workers in the last year or two; but they also return in the hope of a better life. “I think people see opportunity, and they believe that they will have more in terms of their career development in China than in the U.S. where they [can] hit the glass ceiling because they are a foreigner or a minority,” Furthermore, wages paid by U.S. or European companies to overseas workers can be enticing, in relative terms. For example, India is about $500 a year, a software developer with a Ph.D. can earn as much as $14,000 per year. “If you’re making $13,000, you’re doing really well [in India],” she says, noting that the standard of living would be roughly equivalent to making between $75,000 and $100,000 per year in the U.S. |
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| MODERN FACILITIES: |
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Further, while Americans might imagine Indian IT workers slaving away in grimy offices with lights flickering from an unreliable power grid, the reality is another story. On her journey around India Burke reported seeing “beautiful facilities with espresso machines on every floor, racquetball courts, and beautiful lawns [graced by] swans.” She added, “People are treated pretty well in the high tech industry over there.” |
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| INTELLECTUAL PROPERTY CONCERNS: |
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Nevertheless, barriers still exist to transferring many life science jobs overseas. Patented technology is typically the foundation of biotech and pharmaceutical companies, and concerns about intellectual property (IP) protection still keep many companies firmly planted in the U.S. and Europe. China in particular has a reputation for playing fast and loose with proprietary technology India has strengthened their IP laws and if the international community is convinced they are serious it could result in more work for businesses and more savings for all concerned.
PLEASE GO THROUGH THE PRESENTATIONS AND WE CAN CERTAINLY HELP YOU TRANSITION YOUR ELEMENTARY AND PRIMARY LEVELS OF WORK, WHICH WILL ITSELF ENTICE YOU TO DECIDE TO TAKE UP 35 TO 50% OF YOUR NEXT LEVEL OF WORK OFFSHORE |
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| No Fear of Job Reductions and better ease for Customers after all by this help: |
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Despite the fear that over time U.S. companies will take advantage of the pool of highly skilled talent overseas, the best way to ensure job security still seems to be to situate yourself as closely as possible to the product development process. Nobody is saying to a team in India ‘Invent our next product for us’. The buss word and cooperation in the field can start from the theme: “Our in-house team has developed this new product, and we need software that will enable it to interact with the users’ desktop computer. |
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| The Following presentations will give you more indepth of our offerings in this segment: |
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